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I'm missing order transaction in PayPal.

New Community Member
Posted on

We are a development partner rolling out our first client. I have 50 orders today showing paid in our system but on 46 are in my client's PayPal account. I have transaction IDs for every one of my orders, but none of my Trans IDs match PayPal's Trans IDs so its hard to cross referrence. Also my development portal doesn't show the transactions, so I'm flying blind. My client is being understanding at the moment, but they are missing money on 5 orders and its only our first day rolling out. YIKES! Any clue as to what is happening? Thank you!!

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