I am facing this error "We’re sorry. This seller doesn’t accept payments in your currency..."

esaquekhan
Contributor
Contributor

Hello Dear Team,

 

I have integrated my website: https://kmaxdigitalsolutions.com/ with PayPal Payment Gateway. However when I try paying through PayPal then I am getting the following error:

 

"We’re sorry. This seller doesn’t accept payments in your currency. Please return to the seller and choose another way to pay"

 

Can someone please check and let me know why is this happening, is there any further requirement which needs to be fulfilled from my side as a merchant.

 

 

Please help me. Should you need any further information from my end then please do let me know

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @esaquekhan,

 

Thank you for posting to the PayPal community.

 

I have tried to reproduce the issue via https://kmaxdigitalsolutions.com/ by using personal device and could see that your passing the "Currency" value as "INR" which is currently not supported.

 

Important: Effective 1 April, 2021, PayPal will no longer offer domestic payment services in India. As a result of this, PayPal Payments Private Limited users cannot use Indian rupees (INR) to receive payments. This change, however, has no impact on PayPal’s international services. Users in India can continue to send and receive international payments in US dollars (USD).

Please see Checkout integration documentation to integrate PayPal Checkout.

 

Please refer the detailed guide link to resolve the error ("We’re sorry. This seller doesn’t accept payments in your currency. Please return to the seller and choose another way to pay.") .

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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