How do I update the auto-emails that go out to clients after they order?
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How do I update the auto-emails that go out to clients after they order? All of the google answers I found say to go to the "settings" wheel icon, which since the update, is no longer there in my account. Very frustrating as we had this set up previously, but since the update my clients are now getting emails that I did not set up.
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Good day @RoundTripStudio,
Thank you for posting to the PayPal community.
PayPal sends receipts to its customers for PayPal transactions by default. Unfortunately, merchants can't modify/handle the PayPal generated payment email notifications/receipts sent to the customers/buyers.
If you have built your website via third party eCommerce platform, please contact the support of eCommerce to cross check your internal website generated order email notifications settings. These website order email notifications/receipts will be generated and sent to your buyers by your system.
Note : Braintree email receipts : https://developer.paypal.com/braintree/articles/control-panel/transactions/email-receipts
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
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