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How Shopify customer can make credit/debit card payment without creating PayPal account ?

New Community Member

How Shopify customer can make credit/debit card payment without creating PayPal account ?

Hello Everyone, 

 

How can I change payment option to not ask customer to create PayPal account and proceed with credit card / debit cart as shown in the sample below?

 

Screenshot 2020-06-20 at 19.39.34.png

2 REPLIES 2
PayPal Employee

Re: How Shopify customer can make credit/debit card payment without creating PayPal account ?

Hi @highrise,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for any inconvenience caused.

 

To receive guest checkout payments:

  1. Enable the PayPal Account Optional option in your account settings. 

    Login to PayPal.com > click on "Settings" icon > Account settings > Website payments >> Website preferences >> toggle option "PayPal account optional"

  2. Select On.

If you(i.e merchant) have implemented PayPal Express checkout integration, you can try (https://developer.paypal.com/docs/classic/express-checkout/ec-initiate-payment/) on your website.

I request to please contact your website developer (or) third-party shopping cart provider to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout API call to make sure guest checkout is offered as often as possible. 


Unfortunately, Guest payment checkout(i.e payment via credit/debit) is not applicable for every user. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

This is intended behavior of the product. Customer/buyer need to create PayPal account to process the payment.

 

Thank you for your patience and understanding.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Contributor

ve Re: How Shopify customer can make credit/debit card payment without creating PayPal account ?

I have same problem even when i turned " paypal account as optional ,on". It does not changed anything and on my shopify store is still paypal account required to make a payment. Please what should I do?