Hi @Duy888,
Thank you for contacting PayPal community.
We apologize for any inconvenience.
Unfortunately, we don't have account level access to release the pending funds.
I request to please refer the guide link.
Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.
Sincerely,
Chiranjeevi
PayPal, Inc.
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