Help me Please!!!@ error message

fxdoc2020
Contributor
Contributor

Hi im getting this error on abundant purchases on a newly setup paypal gatway on my shopify website

.....anyhelp with be much appreciated. 

Error

 

code: testmode_charges_only

 

Message: This Custom account cannot currently make live charges. The `requirements.disabled_reason` property on the account will provide information about why this account is currently disabled. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed.

 

Typeinvalid_request_error

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @fxdoc2020,

 

Thank you for contacting PayPal community.

 

We apologize for any inconvenience.

 

This should be an issue with your third party platform account configuration. I request to please contact support of your third party Shopify to cross check your account settings.

 

Thank you for understanding and patience.

 

Sincerely,

Chiranjeevi

PayPal, Inc.

 

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