Getting 20,000 + emails per day from paypal, all with same subject, creating havoc for our business

chris1919
Contributor
Contributor

Literally 30-50 emails every minute being received from <removed>

Spoken to paypal on the phone 3 times, ( we have escalated it to technical ) is the response we received, 48 hours later and still no fix.

 

This is creating chaos in our business, for outlook and email server to stay up to date, let alone being blocked, not being able to receive important mail from customers.

 

i believe it was generated from signing up to prestashop/paypal checkout module on our e-commerce store, that somehow is now caught in a continuous  loop.

 

Any help, ideas how to get this resolved, would be much appreciated

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@chris1919 

 

Maybe consider using a different eCommerce set up altogether. WooCommerce? Did you contact Prestashop? Maybe some issue with their store code.


Kudos & Solved are greatly appreciated. 🙂
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