Express checkout problem
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I did activate paypal express checkout via my shopify account and it's status is "active" problem is when trying to use the checkout on my website it gives this error message while loading the page
"Sorry, something went wrong. Please try again". and checkout process can't be done
please note that i deactivated "2checkout" gateway as i used it before on my website and enabled "Guest checkout" at my paypal account.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good day @Amr1110,
Thank you for posting to the PayPal community.
Third party eCommerce develops their own plugins/modules.
I would suggest to please contact your website developer or the support of the third party platform(eCommerce) to cross check your button code and pass the valid payment requests to PayPal system.
Also, please process a test payment via card which is not linked to your PayPal account, since merchants can't perform self payments.
Important : Express Checkout - NVP/SOAP is deprecated.
We recommend merchants to integrate our latest PayPal Checkout (Smart button) product.
Please follow the steps provided in the below detailed guide links :
https://developer.paypal.com/docs/checkout/
https://developer.paypal.com/demo/checkout/#/pattern/server
https://developer.paypal.com/integration-builder/
Please follow the below steps via your PayPal account.
Login PayPal.com >> click on "settings icon" >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details.
(Or)
Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps
If your still facing issue, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US with the detail information and error details.
Sincerely,
Chiranjeevi
PayPal/Braintree MTS
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- CHECKOUT.ORDER.APPROVED webhook event not triggered if payment_source is passed in in REST APIs
- PayPal Express Error #10413 when people use a discount code on my Magento2 store in PayPal Payments Standard
- ExpressCheckout to REST API - Is Partner Program Now Required to Host Simple 3rd Party Transactions? in REST APIs
- Are there any restrictions to charge using only html, vanilla javascript and php with rest api? in REST APIs
- permission_denied response in call to patch order when paying by Card in Braintree Client-side Integration (JS, iOS, Android SDKs)