Environment: LIVE - ERROR: UNPROCESSABLE_ENTITY - INSTRUMENT_DECLINED
plataforma10
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Nov-26-2019
06:39 AM
Hi,
We are receiving many errors of type "UNPROCESSABLE_ENTITY - INSTRUMENT_DECLINED" when we capture an order (LIVE Environment).
I share the json error:
{
"name": "UNPROCESSABLE_ENTITY",
"details": [{
"issue": "INSTRUMENT_DECLINED",
"description": "The instrument presented was either declined by the processor or bank, or it can't be used for this payment."
}
],
"message": "The requested action could not be performed, semantically incorrect, or failed business validation.",
"debug_id": "b351c1c0b40e7",
"links": [{
"href": "<a href="<a href="<a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>>" target="_blank"><a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>>>" target="_blank"><a href="<a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>>" target="_blank"><a href="<a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a>" target="_blank"><a href="https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a" target="_blank">https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED</a</a</a</a>>>>",
"rel": "information_link",
"method": "GET"
}, {
"href": "<a href="<a href="<a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>>" target="_blank"><a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>>>" target="_blank"><a href="<a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>>" target="_blank"><a href="<a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a>" target="_blank"><a href="https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a" target="_blank">https://www.paypal.com/checkoutnow?token=3YF40364V8096562Y</a</a</a</a>>>>",
"rel": "redirect",
"method": "GET"
}
]
}
Some examples:
URL PayPal Debug ID API
/v2/checkout/orders/7FG17512GP770900M/capture ffde30352c42e
/v2/checkout/orders/92V26470UE669184H/capture cdffa9a3656e7
/v2/checkout/orders/92V26470UE669184H/capture cdffa9a3656e7
Could you help us find the reason and solve it?
Thank you for the help!
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- UNPROCESSABLE_ENTITY in Sandbox Environment
- Error on Capture PAYER_CANNOT_PAY once get the capture id after subscription in Sandbox Environment
- Failed orders [UNPROCESSABLE_ENTITY] (Woocommerce with Paypal Payment) in PayPal Payments Standard
- Different errors with the Paypal Advanced credit debit card payment in REST APIs
- How to fix TRANSACTION_REFUSED error in WooCommerce PayPal Payments plugin in PayPal Payments Standard