Hi @Josephthesunde,
Thank you for contacting PayPal community.
Our sincere apologies for the inconvenience caused.
I request to please refer the guide link.
Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.
Thank you so much for your patience and understanding.
Sincerely,
Chiranjeevi
PayPal, Inc.
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