cancel
Showing results for 
Search instead for 
Did you mean: 

Customer Gets Wrong Description in Receipt

Options
rcull
Contributor
Posted on

I have close to 30 basic paypal buttons that deliver a customer to a down load link for a pdf file. When I make a new button, I usually click on an existing button and use the "Create Similar Button" feature. I only have to change the item name and the download link.

It has come to my attention, that some customers may be receiving a confirmation email from paypal that uses the wrong description. I don't see where that email draws its description from.

Am I going to have to go through all the buttons and remake then without using the "Create Similar Button" feature?

Thanks,

 

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.