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Changes in Paypal?

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Prudence3
New Community Member
Posted on

I noticed changes in Paypal that are not satisfactory.  I received an automatic and recurring charge Of $9.99 for payment of taxes on the products I purchased.  I do not remember authorizing such a charge. Then, I went to the chat services --it was not working.  I will close my account because of this unauthorized purchase and am so disappointed in Paypay.  Does anyone else have this problem?  and how did you handle it?

1 REPLY 1

Changes in Paypal?

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Chiranjeevi_L
PayPal Employee

Hi @Prudence3,

 

Thank you for contacting PayPal community.

 

Our sincere apologies for the inconvenience caused.

 

I request to please follow the below steps via your PayPal account to access subscription profiles.

 

Login to your PayPal account >> click "settings" icon >> go to "Payments" tab >> Manage automatic payments

 

Guide link for reference.

 

Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.

 

Thank you for understanding and patience.

 

Sincerely,
Chiranjeevi

PayPal, Inc.


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