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Case # 07576432

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rendez1966
Contributor
Posted on

 

Hi,

 

I think it will be easier if you get a login to my website.
You can also get an ftp login.

I do not see the error and have no log.

It will be nice if you make a test purchase on the website, then you can see the error, please.

 

 

Your answer:

Hi Claus,

Thanks for contacting PayPal,

I see from the screenshot that the errors is being triggered on your shopping cart/eCommerce.

Would you mind checking with their technical support? Can they provide more information? Logs? 
The request doesn't seem to arrive to our side.

 

Regards,
Gabrielle
Merchant Technical Support

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