New to the community? Welcome! Please read our Community Rules and Guidelines
Thank you for contacting PayPal community.
We apologize for any inconvenience.
Unfortunately, we don't have account level access.
I request to please follow the guide link.
Please check with PayPal Customer Service via this link (then choose at the bottom one of the contact methods - email or phone). They will be able to assist and provide more details on this topic.
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
©1999-2021 PayPal, Inc. All rights reserved.