Can't pay on website

Ausky
Contributor
Contributor

I activated paypal in Wordpress, but when I use my mobile phone to test my paypal payment on my website,.Lt come out "Something went wrong. Please try again or choose another payment source". The checkout page is "PAYEE_ACCOUNT_RESTRICTED The merchant account is restricted"., how to solve this situation

Login to Me Too
1 REPLY 1

PayPal_Nick
Moderator
Moderator

Hi @Ausky,

 

I'm sorry to hear you're having this issue. It sounds like you have an account limitation. Please reach customer service for help. You can find our contact information at the bottom of any www.PayPal.com web page by clicking "Contact." 

 

~Nick
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.