Business account acting like personal account Making people sign up for paypal account

[JGS2023]

Hi All

I have a business paypal account for a site, I done a test run to check it and found that the websites pay sequence didnt work so i contact support for the site . they said try again and screen shot it. So I did, the next day But this time around Paypal asked me for a password and email as well as my card details.  Which was new. When i googled it, it says this happens if you are using a personal paypal account to take payments..which im not.   So now i have two  issues but need to sort the payment login first. 

any ideas?  

[MTS_Chiranjeevi]

Good day @JGS2023,

Thank you for posting to the PayPal community.

Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is not available for all Customers/Buyers. 

It's important to remember that guest checkout is not guaranteed for every transaction.

To receive guest checkout payments :

Enable the PayPal Account Optional option in your account settings.

Login PayPal.com >> Settings >> Account settings >> Website payments >> Website preferences >> PayPal Account Optional >> toggle "yes" .

Please contact your website developer (or) support of your third-party platform Shopify to pass the variables "SOLUTIONTYPE=Sole" and "LANDINGPAGE=BILLING" in the SetExpressCheckout payment API request call to make sure guest checkout is offered as often as possible.

Guide links - https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/

PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available.

This is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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