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BAD_INPUT_ERROR Paypal Checkout Woocommerce

New Community Member
Posted on

We are running an old version of woocommerce and we are using the built-in PayPal option, and something must have happened because our PayPal check-out option has stopped working. We now get an error message when customers try to pay with PayPal. We attached a picture the error. Here is also the error code in the URL we get when it fails.


BAD_INPUT_ERROR Paypal Checkout Woocommerce

PayPal Employee

Good day @RimsChoice,


Thank you for posting to the PayPal community.


BAD_INPUT_ERROR, this is an issue with merchant internal website which is passing invalid payment API requests to PayPal system.

To resolve the issue, merchant should contact their website developer or the support of your third party platform(eCommerce) to cross check their website integration and pass the valid payment API requests to PayPal system. 


Sample HTML button code : View sample HTML code that shows various payment features and options for each PayPal payment button.


Use the following samples as a starting point to create your own HTML payment button code:


If your still facing issue, please create a MTS ticket via -  with the detail information and error details.




PayPal/Braintree MTS


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