Amex credit card payment not working

piyush_123
Contributor
Contributor
I have integrated added Amex credit card option so user can do payment using Amex credit card. I have tested it using sandbox and it's working but unfortunately it's not working with production PayPal account. My account region is Canada. It's throw an error like card type is not allowed
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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Good day @piyush_123,

 

Thank you for posting to the PayPal community.


I would suggest to please try now via card which is not linked to your PayPal account, since merchants can't process self payments. 

 

If your still facing issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the detail information and error details.

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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