All PayPal HTML Form Buttons Have Stopped Working

[Alex-239]

All our form based PayPal buttons stopped working today.

Our customers are seeing "Things don't appear to be working at the moment. Please try again later."

I have tried creating new buttons using the button creator on PayPal.com, but these are showing the same message.

Is anyone else suffering?

[MTS_Chiranjeevi]

Good day @Alex-239,

Thank you for posting to the PayPal community.

Please cross check your PayPal Business account and make sure it is verified and confirmed without any account limitations. 

Try to process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

We recommend merchants to integrate our latest PayPal Checkout (Smart button) product soon.

Guide link : https://developer.paypal.com/docs/checkout/standard/ 

Please follow the below steps via your PayPal account. 

Login PayPal.com >> Hover on your name at the top right corner >> go to "Account settings" >> Website payments >> PayPal buttons >> select "Smart Buttons" button type >> fill all the required details.

(Or)

Login PayPal.com >> go to direct link "https://www.paypal.com/buttons/" >> follow the above steps

If your still facing any issues, please create a MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[davidascher]

Did you find a solution to this problem??