Adding Paymants Pro Uk to Shopify issue - please help

[BP181]

Adding Paymants Pro Uk to Shopify - I cannot for the life of me get this to work, i have added the API crednetials and thepassword but it still will not work, am i missing something here??

[vaishnavib]

Good day @BP181 

Thank you for posting to the PayPal community.

I understand that you are currently experiencing an error code:10548 while integrating Payments Pro with Shopify. This error is typically encountered in the PayPal Sandbox test environment and is related to the setup of the PayPal Sandbox account PRO.

Error code:  10548

Short message:  "Invalid Configuration"

Long message:  "This transaction cannot be processed. The merchant's account is not able to process transactions."

Guide link to know more about error code:10548 -  https://www.paypal.com/us/smarthelp/article/why-did-i-get-api-error-code-10548-ts1147

Here's how to enable PayPal Payments Pro on a Sandbox test account:

1. Log in to your PayPal Developer account.
2. At the top of the page, click Dashboard.
3. Click Accounts under Sandbox on the left side of the page.
4. Click the email address for the account for which you would like to enable Payments Pro.
   Note: Only Business accounts can have Payments Pro enabled.
5. Click Profile under the email address.
6. Click Upgrade to Pro.
7. Click Enable.

Once your sandbox business account is upgraded to PRO, you should be able to integrate and perform DoDirectPayment API calls. 

If you facing this error 10548 in LIVE production, I request to please contact our PayPal Customer Service via the link -  https://www.paypal.com/smarthelp/contact-us (then choose at the bottom one of the contact methods - email or phone) who should be able to help you regarding your LIVE PayPal account PRO setup query. 

They will be able to assist you further as they are specially trained to address this type of account inquiry.

If you are still facing issues, please create an MTS ticket via - https://www.paypal-support.com/s/?language=en_US  with the detailed information and error details.

Sincerely,

Vaishnavi

PayPal MTS

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[BP181]

Hi and thankyu for your reply, ok so we have Paypal account running on 2 websites, would i be able to just have Paypal Express on one and Paypal Payments Pro + Express on the other one?

[BP181]

Is setting up Apyments Pro in Shopify as easy as adding the credentials to the Shopify Payment section or do I have to add code?

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