422 - [UNPROCESSABLE_ENTITY] #error-PAYMENT_DENIED

[mysune]

Hi I have integrated Advanced Card Processing with Woocommerce plugin and enabled it. I am getting the following 422 error when customers are trying to check out: Failed to process the payment. Please try again or contact the shop admin. [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-PAYMENT_DENIED "message": "The requested action could not be performed, semantically incorrect, or failed business validation.", "name": "UNPROCESSABLE_ENTITY" DEBUG ID: f30751fabcded

[MTS_Chiranjeevi]

Good day @mysune,

Thank you for posting to the PayPal community.

This should be an issue with the customer/buyer funding source. Please request the customers/buyers to try different/valid card details while processing the payments.

Please refer the below guide links : 

https://developer.paypal.com/api/rest/reference/orders/v2/errors/ 

https://developer.paypal.com/api/rest/reference/orders/v2/errors/#capture-order

https://www.paypal.com/uk/smarthelp/article/why-is-my-paypal-payment-being-declined-faq3039

I would suggest to please process a test payment via card which is not linked to your PayPal account. Since, merchant can't process self payments.

If your still facing any issues, please create a MTS ticket via -  https://www.paypal-support.com/s/?language=en_US with the detail information and error details.

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

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