104 error code timeout waiting for processor response

Plr19
Contributor
Contributor

Hi! 

Ive been recently getting 104 errors on people trying to checkout using a credit card. PayPal is my processor so I’m not sure If this is a technical issue on the processor side or my shopping cart. Any help/advice as to how to get to the root cause of this and how to rectify it would be great. This appears to have started about 30 min ago and all other recent transactions prior in the day seemed to have gone through with no issues. 

Thank you 

 

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13 REPLIES 13

rkaiser5
Member
Member

I have had 104 since 6PM.  This is costing me much lost revenue

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rkaiser5
Member
Member

Looks to be working now !!!

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vhanna
Contributor
Contributor

I'm seeing orders processing.  Could be progress. 

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Plr19
Contributor
Contributor

Me as well......fingers crossed it’s been remedied 

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