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paypal here error message "cannot validate city, state, or zip code, check info and try again"

New Community Member

paypal here error message "cannot validate city, state, or zip code, check info and try again"

i have checked again and again, i am entering the correct info and still cannot sign up for paypal here. when i click on agree and continue i get this error message. i have checked my paypal profile info and i am entering correctly. what is the problem?

1 REPLY
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Moderator

Re: paypal here error message "cannot validate city, state, or zip code, check info and try aga

We usually do validation for US addresses, similar to USPS:

 

https://tools.usps.com/go/ZipLookupAction!input.action?mode=2&refresh=true

 

The zip code introduced will have to match exactly the City name and State code, as per the above.