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paypal here problem

Member

paypal here problem

could someone please possibly help me as its doing my head in now as tried everything

i have recently purchased a paypal payment machine and downloaded the paypal here software from the app store on ym phone
 
now when i come to open the app it asks me for my email address and password then i confirm im not a robot and then it just shuts down back to the home screen , i have tried this on 4 different devices and all the same , BUT when i log in with someone elses credentials it then works fine , i have been onto paypal site and changed my password and yet it still continues to do this error and myself and 2 other people have all tried putting in my details incase it was me doing / spelling it wrong but ive used my paypal account for years and never had an issue

has anyone else heard off this problem as i really need to start using this device for my job 

thankyou


3 REPLIES
New Community Member

Re: paypal here problem

Im having the same problem. I've been waiting for chat support on Facebook since yesterday morning

 

is yours still not working? 

Member

Re: paypal here problem

Nope still not heard a thing It's crap tbh as why does other people's work except mine
Highlighted
Moderator

Re: paypal here problem

Hi Dan86, danny147, 

 

So sorry to hear you are both having issues with your PayPal Here devices. It may be best for you to both call and speak to our PayPal Here team. They should be able to help resolve any issues you have. You can reach them on 020 8080 6500 or 0800 358 9448 between 8:00 AM and 10:00 PM Monday through Friday and from 9:00 AM to 9:00 PM on weekends or just email us on paypalhere-apps@paypal.com

 

I hope this helps and please keep us posted as it may help other members, 

Paula