Some customers are receiving an address message upon check out

[Nan13]

Some customers are receiving an address message upon check out. I can not not repeat the error and not all my customers are receiving the error. 

There is no pattern to a particular device or browser. I have tried setting <input type="hidden" name="address_override" value="1"> and passing in the address as not setting it at all.  I have changed the value to 0 without passing in address information...I do not know if that will make a difference.  

I am creating my button using HTML

Please point me in a direction to correct this error it is causing much frustration for my customers. 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" id="payNow" style="float:right; margin-right:40px;">
                <input type="hidden" name="cmd" value="_xclick">
                <input type="hidden" name="business" value="<?php echo $buinessEmail; ?>">
                <input type="hidden" name="item_name" value="<?php echo $itemName; ?>">
                <input type="hidden" name="amount" value="<?php echo number_format($amtDue, 2); ?>">
                 <input type="hidden" name="on0" value="<?php echo $myItems; ?>">
                <input type="hidden" name="os0" value="ParentID=<?php echo $parentID; ?>">
                <input type="hidden" name="invoice" value="<?php echo trim($cartID);?>">
                <input type="hidden" name="return" value="<?php echo $home; ?>MyThankYouPage.php; ?>">
                <input type="hidden" name="notify_url" value="<?php echo $home; ?>MyPayPalIPN.php; "/>
                <input type="hidden" name="cancel_return" value="<?php echo $home; ?>BackToMyCart.php;">
                <input type="hidden" name="add" value="1">
                <!-- Autofill Paypal form for customer  *** Causes problems for some customers ***  
                        0 — prompt for an address, but do not require one
                        1 — do not prompt for an address
                        2 — prompt for an address, and require one
-->
                <input type="hidden" name="address_override" value="0">
 <!--               <input type="hidden" name="address1" value="<?php //echo trim($row['Street']);?>">
                <input type="hidden" name="city" value="<?php //echo trim($row['City']);?>">
                <input type="hidden" name="state" value="<?php //echo trim($row['State']);?>">
                <input type="hidden" name="zip" value="<?php //echo trim($row['Zip']);?>">
                <input type="hidden" name="first_name" value="<?php //echo trim($row['FirstName']);?>">
                <input type="hidden" name="last_name" value="<?php //echo trim($row['LastName']);?>">
                <input type="hidden" name="email" value="<?php //echo trim($row['email']);?>">   -->
          <!--      <input type="image" id="paypalBtn" src="https://www.paypalobjects.com/webstatic/en_US/i/buttons/checkout-logo-medium.png" border="0" name="submit" style="margin-top:2%;" alt="Check out with PayPal"> -->
                <input type="image" id="payNowBtn" src="Images/Buttons/CheckOutBtnGreen.jpg" border="0" name="submit" style="margin-top:2%;" alt="Check out with PayPal">