I can't get Website button's working

adiekitachi
New Community Member

Hi folks

 

I've had a paypal button/ payment code woking quite hapily on my website for a few years but it has now stopped working. When you try and submit 

the payment request it just redirects to a PayPal UR that states: "Things don't appear to be working at the moment. Please try again later".

 

 

I've had a few attempt are recreating the button but it is just doing thr same thing (Website is Dreamweaver based, not WoOrdpress etc). The code I have is:

 

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top">
<input type="hidden" name="cmd" value="_s-xclick">
<input type="hidden" name="hosted_button_id" value="FZKQLMPUGFJVW">
<table>
<tr><td><input type="hidden" name="on0" value="Voucher Amount">Voucher Amount</td></tr><tr><td><select name="os0">
<option value="£40 Gift Voucher">£40 Gift Voucher £45.00 GBP</option>
<option value="£60 Gift Voucher">£60 Gift Voucher £65.00 GBP</option>
<option value="£90 Gift Voucher">£90 Gift Voucher £95.00 GBP</option>
<option value="£120 Gift Voucher">£120 Gift Voucher £125.00 GBP</option>
</select> </td></tr>
<tr><td><input type="hidden" name="on1" value="Name on Voucher">Name on Voucher</td></tr><tr><td><input type="text" name="os1" maxlength="200"></td></tr>
</table>
<input type="hidden" name="currency_code" value="GBP">
<input type="image" src="https://www.paypalobjects.com/en_US/GB/i/btn/btn_buynowCC_LG.gif" border="0" name="submit" alt="PayPal – The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_GB/i/scr/pixel.gif" width="1" height="1">
</form>

 

 

Can anyone see any fault in this or what the problem might be please?

 

 

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1 REPLY 1

MTS_Andre
Moderator
Moderator

Hi, if I try the button I see that there is an error in the amount value. The amount can contain only numbers and does not need any currency symbol or thousand separators. As the button is hosted I would recommend to check the variables of the button into your profile:

 

- log in into your PayPal account
- selct Profile
- select My selling preferences (Alternatively click on this direct link https://www.paypal.com/businessprofile/mytools )
- click UPDATE next to PayPal buttons
- next to your existing button click the combo "Action" and select "Edit Code"
- browse through the 3 steps tab and check the variables you assigned to the button

 

Also make sure that the code is exactly the same than the one returned from the PayPal profile.

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