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Has the Note to Seller been removed ?

Contributor

Has the Note to Seller been removed ?

My Paypal Payments Standard Buy Now button code uses no_note=0 and cn= <some text>.

And in my account setup Payment Receiving Preferences, Display Instructions to Seller is checked.

 

However, the new 'checkout experience' format does not display the message or message box.

 

The latest  'HTML Variables for PayPal Payments Standard' has no_note deprecated (any no_note setting is ignored) and has no mention of 'cn' .

The default for no_note is 0 - implying that the message box will always appear.

 

So ... has the feature been removed entirely or DAK why the new checkout format appears not to display it? 

6 REPLIES
Moderator

Re: Has the Note to Seller been removed ?

How do, welcome to the community.

 

The note field has been removed completely from the new checkout experience. 

New Community Member

Re: Has the Note to Seller been removed ?

Is there an alternative to getting a message or note from our customers? This is required for us. Thank You

Moderator

Re: Has the Note to Seller been removed ?

You can add a textbox to your button code and pass the content in the "Subject" variable. 

New Community Member

Re: Has the Note to Seller been removed ?

Not a viable workaround.

Do better.

Fix it or disable the option.

Highlighted
New Community Member

Re: Has the Note to Seller been removed ?

As an end user (purchaser) I can tell you this is horrible, horrible decision.

As a merchant, thank goodness I don't need to rely on this.

Stupid idea to take something that works and break it.

New Community Member

Re: Has the Note to Seller been removed ?

I am selling software and was using this field to ask for an email address where to send the license to. How can I get this mandatory information now?

 

Adding text fields as you suggest, aside of each PayPal buttons on my web pages is just not an option in terms of user experience.

 

However after a live test (who costs me the transaction fee), it looks like having a PayPal account is now mandatory to pay, in which case the email address is always provided to the seller. Can you please confirm this?

 

 

Thanks