Can't find supposed $ in my Paypal buttons

ToniElizabeth
Contributor
Contributor

I did not receive the January notice. The first notice I received for the new system integration was on my Paypal account where it appeared when I logged in. I checked all of my Paypal buttons and they all pointed to the new interface. I called in and I was told all is well.

 

About one week later, I received the integration update email telling me I had a problem. I called the number provided. Erika of Paypal Customer Solutions told me I have 3 incorrect $ in my Paypal buttons. She sent me code to use as a comparison to find the incorrect $.

 

I went through all of the source code and can find no $ anywhere.

 

My websites are:

 

sacredspaceswa.com

heartstorm.net

diviningtruth.com

designingtruth.com

angelichuman.com

 

Any help you can provide will be appreciated.

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1 REPLY 1

MTS_Ciaran
Moderator
Moderator

Hi there, 

 

I just went through the logs on our side and can see that the last occurance was on the 22nd January, the issue with the button was that the item_number variable on this page was empty:

 

http://www.angelichuman.com/virtual-retreat.html

 

i.e. 

 

<input type="hidden" name="item_number">

However, this was a bug on our side which was resolved a couple of weeks ago so this should no longer be an issue and the correct/new checkout pages should be displayed now. So essentially, you need not worry, the buttons look good and no changes are needed. 

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