Why was purchase charged to paypal smart connect?
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I made a $6 purchase in November with Paypal.
Today I logged into my paypal account and saw that the purchase was made with paypal connect, and that I owed 38 dollars inculding late fees, and that the account was closed. I checked my credit report and see that I show as over 60 days late on the payment.
Problem is, I don't understand why the purchase was made with smart connect. I have paypal set up to make purchases with my checking account (which has plenty of money in it). Did I accidentally push the wrong button or something?
I didn't know I was past due on anything because I had signed up for online statements from smart connect, and they were emailed to me from a different address than paypal (the GE credit address) and as a result, the paypal messages were not forwarded to my primary account (I have a filter to forward emails from paypal but these did not match the filter).
I paid the amount due and am not that worried about it. I am more concerned about my credit score. I recently paid off all my credit card debt and was feeling good about improvements to my credit score and now this big black mark appears out of nowhere. I have never even used smart connect before and like I say, I don't know why it was charged to that account instead of just getting withdrawn from my checking account.
Has this happened to anyone else? Does anyone think I have a chance of getting a correction from smart connect (AKA GE, I guess- or will Paypal be able to help with this?).
Thanks.
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