At a credit union Maestro/Cirrus network ATM I was charged a $3 fee for a cash withdrawl against my PayPal Debit Mastercard. Every bit of policy documentation I can find online at PayPal, and all of the printed hardcopy documentation that came with my debit card state that Maestro/Cirrus ATM transactions will incur no fee except the $1 fee charged by PayPal itself. Whats going on? Can someone explain? Please?
Welcome to the boards!
I think the key to your question are these three sentences from the documentation:
1. You can use your PayPal Debit MasterCard® to withdraw money from your PayPal account at any Maestro/Cirrus ATM.
2. There is a $1.00 fee to withdraw money from an ATM.
3. The bank that owns the ATM may also charge a fee.
So PayPal does charge a $1.00 whenever you do an ATM withdrawal. If you're being charged $3, that means the bank that owns the ATM you used charged you $2.00.
If you use a Chase ATM, you don't get hit with the ATM fees. Only the 1.00 fee from paypal as a convenience fee. If you look at the back of the card in the fine print, it says Chase JPM Card issuing bank!