trying to pay paypal credit balance

[dookdik]

i am trying to pay some money off my paypal   credit balance but it says unable to proceed  as you are not connected ????

if i am loggedin to my paypal  I am connected ,, I want to make this payment  

[PayPal_Intars]

Hi @dookdik,

Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars