negative credit balance available

Bethagreene0060
Contributor
Contributor

My available credit balance has gone into the negatives without my purchasing anything and nothing is pending to post. There is nothing showing up in my summary or activity to show where my money is going. It just vanishes. Yesterday I had 36 dollars available and now I have -18.00. The only difference between yesterday and today is yesterday my minimum amount owed wasn't showing and now today it is which I assume is the beginning of my new billing cycle. But I don't understand how this would effect my available balance. I'm not purchasing anything to lower it. HELP!!!

Login to Me Too
1 REPLY 1

PayPal_Michelle
Moderator
Moderator

Hi @Bethagreene0060,

 

Thank you so much for joining the community and I'm sorry that your question did not get a response. Because credit information is sensitive, this would be something you would need to request a credit specialist with PayPal Credit look into for you to determine why the amount keeps changing. To do this, please follow the Help & Contact link at the bottom of the page.  

 

I hope this helps and thank you!
 

Michelle 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.