When will my PayPal credit account balance update after a cancelled order
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Hello,
Basically I made an order 5 days ago which I cancelled after a few minutes, the transaction was showing as pending authorisation even though I had an email from the company that I placed the order with saying that I won't be charged. 2 days ago the authorisation of the transaction disappeared from my activity. The question is when will the amount of that money that was meant to cover the order show on my PayPal credit again.
Thanks
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Hi mrkubaaa and welcome,
Generally, with a pending authorisation no funds are taken. If funds were put on hold for the pending authorisation then these funds should have been released once the authorisations were canceled. I would check your balance on your PayPal account to see if any funds have been released or taken. If you are unable to locate the funds please give us a call by clicking on the "Help & Contact" link at the bottom of any PayPal page.
Thanks for posting,
Paula
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