Store return with personal pp act?

[Kwalls1231]

Bought item on line from local store, how do I make a return? I used pay pal on line when made sale

[PayPal_RachelK]

Hi Kwalls1231,

Welcome to the community and thank you for your post. 

If you want to return an item, the best thing to do is contact the merchant directly for their return policy. When you make your return, you can apply for our Return Shipping Program. For more information on this, please follow this link: https://www.paypal.com/us/smarthelp/article/can-i-get-free-shipping-on-a-paypal-return-faq3544?app=s...

- Rachel