Still paying PayPal credit after receiving a refund

[Longhollow]

Hi, I made a purchase last December with PayPal credit but received a refund soon after as the item was actually no longer in stock. the problem is that I am still paying a monthly payment for this item and other than the refund being marked as received in my statement history I have seen no sign of it. I'm wondering why I still have to pay monthly instalments for this if the money was actually refunded?

[sharpiemarker · Accepted solution]

@Longhollow 

You'll need to contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

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