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Still paying PayPal credit after receiving a refund

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New Community Member

Still paying PayPal credit after receiving a refund

Hi, I made a purchase last December with PayPal credit but received a refund soon after as the item was actually no longer in stock. the problem is that I am still paying a monthly payment for this item and other than the refund being marked as received in my statement history I have seen no sign of it. I'm wondering why I still have to pay monthly instalments for this if the money was actually refunded?

1 ACCEPTED SOLUTION

Accepted Solutions
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Esteemed Advisor

Re: Still paying PayPal credit after receiving a refund

@Longhollow 

 

You'll need to contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: Still paying PayPal credit after receiving a refund

@Longhollow 

 

You'll need to contact customer service for assistance:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post