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Retrieve a PayPal Credit balance

New Community Member

Retrieve a PayPal Credit balance

I received a refund from a vendor to my Paypal Credit account of approximately $350.  After spending some of it over a few mos. there is ~$250 remaining.  I don't want to keep doing this and want the money transferred to my regular PayPal account or my own bank account directly.  However, I cannot find any way to do this in the help files.


For some further background, the money originally showed up approximately a week later than the refund was issued and as a negative balance in Paypal Credit. It is now showing as a positive balance in Paypal Credit.  I find this whole ordeal very sketchy.

Esteemed Advisor

Re: Retrieve a PayPal Credit balance



If you have funds owed to you on your PayPal Credit account, after a couple of billing cycles of no transactions spending this extra credit, paypal or via synchrony bank will likely issue a refund in the next statement and send you a paper check. This is customary in credit industry. But to confirm if this is the procedure, please contact customer service with the contact info found at the bottom of this page:

Kudos & Solved are greatly appreciated. 🙂