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Refunded Paypal Credit payment still showing as unpaid after 3 months

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Refunded Paypal Credit payment still showing as unpaid after 3 months

Hi

 

I purchased something on 10 of May on PayPal credit. I cancelled it same day as I changed my mind. Shop refunded full amount the next day. I logged in to my account to check something and I found out that there is still full outstanding balance showed on my paypal credit for this payment and it still counts towards my entire paypal credit balance. Can someone help ?

1 REPLY 1
Esteemed Advisor

Re: Refunded Paypal Credit payment still showing as unpaid after 3 months

@Iska 

 

You'll have to contact customer service for assistance with this:

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂