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I purchased something on 10 of May on PayPal credit. I cancelled it same day as I changed my mind. Shop refunded full amount the next day. I logged in to my account to check something and I found out that there is still full outstanding balance showed on my paypal credit for this payment and it still counts towards my entire paypal credit balance. Can someone help ?
You'll have to contact customer service for assistance with this:
Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.
Say "Live Agent" to the automated recording.
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