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Received refund, PayPal thinks is a payment

WY1601
New Community Member

Received refund, PayPal thinks is a payment

How do I correct a refund that PayPal excepts as a payment and charges fees?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Received refund, PayPal thinks is a payment

@WY1601 

 

Then the seller did not send it as a refund, they sent it as a payment and so paypal saw you as the seller.

Refunds are only available up to 180 days BUT if its after that the seller can still 'send' a refund but using the friends/family option so there is no fee for you as long as that option is available in your country.

You would need to sort it out with the seller.


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