Pp credit available balance update taking forever!

Crystalwitch
New Community Member
Hi, Basically I made a payment 4 days ago to my pp credit account so that id have enough to buy a new phone. For some reason its showing on my credit balance still owing, as in its saying £112 balance I owe but even tho my limit is £350 its still saying £114 available to spend like it was before I paid anything. So...does anyone kno how long its supposed to take please? Btw I did call them and the lady just said she s got no idea as the same thing happens to her all the time!? Please help!? Xxx
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1 REPLY 1

PayPal_Megan
Moderator
Moderator

Hello, @Crystalwitch

 

It may take up to 3 - 5 business days for your PayPal Credit balance to reflect a recent payment. If it has been past five business days and the balance still has not been updated, then please contact PayPal Credit customer service.

 

Thank you!

 

 


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