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Just don't use the credit for a couple billing cycles, then PayPal Credit will eventually issue a refund by either sending out a paper cheque or issuing it to your PayPal balance, whatever the policy is.
Kudos & Solved are greatly appreciated. 🙂
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Just don't use the credit for a couple billing cycles, then PayPal Credit will eventually issue a refund by either sending out a paper cheque or issuing it to your PayPal balance, whatever the policy is.
Kudos & Solved are greatly appreciated. 🙂
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I've had a terrible time with a refund that appears to have vanished (it claims it went to my card but it didn't) and has left me paying off 2 duplicate lots of payments on Paypal Credit (to the same Ebay seller), for one item. Messages sent within Paypal are met by automated responses, as you say, and then just ignored when they prompt you to send another message, leading you to believe it will be read by something living and breathing. It's going to be a case of phoning up because there appears to be no humans manning the ship any more.
It's hard to know what is even going on and Paypal's own information on this sort of issue seems scarce. They just give advice on disputes with sellers, not disputes with Paypal.
I hope you get your issue sorted out. I'm certainly getting nowhere with mine.
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Thanks for the reply, Paulamich1, that's great.
I'm glad you had success at last, so at least it can be done if you persevere.
But honestly, what a system. It used to be so simple. You sent an e-mail from within Paypal and got a reply within 24 hours by someone with a name. It's probably all AI now.
Thanks again, I'll save your response and tips and see if they work for me. All the best.
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I totally agree with the experiences people have shared on getting your refund of paypal credit back into your hands. I am computer savvy and tried every pathway possible to simply transfer my paypal credit into my Webster checking account. The instructions page is grossly inaccurate, probably hasn't been updated in years. I think it's time to call the Banking Commissioner! And I'm just ballsy enough to do it.
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