Paypal Credit not using my current contact information.

EvanBlack
Contributor
Contributor

So after quite a bit of struggle, PayPal finally accepted my court ordered name change.

All of my "PayPal" contact information is correct, however..... "PayPal Credit" is STILL using my old name!

The instructions for "updating contact information" on PayPal credit makes zero difference because

it tells you to change the PayPal contact information in Settings.

ALL the information is correct there, PayPal Credit is just not using it!

Every time I get a PayPal Credit statement in my email with my own name, my heart just sinks.

It's so disrespectful.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@EvanBlack

 

Phone paypal credit and update it?


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Kudos / Solution appreciated.
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