Paypal Credit not acknowledging payment

mizushimo
Contributor
Contributor

I set up a paypal credit payment yesterday. The money was deducted from my paypal balance but paypal credit isn't acknowledging that a payment was made. My credit balance is the same as it was before the payment and it's also past due. Will this resolve itself in a few hours or should I get on the phone with customer service? 

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PayPal_Cristina
Moderator
Moderator

Hi @mizushimo,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry about your issue. Payments will reflect on your PayPal Credit account the same day you make them. It may take a few days for your available balance to update and for the payment to show on your bank statement.

 

I hope this helps.

 

Cristina

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