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Paypal Credit Returns old address when attempting to purchase from vendors online

leteconnelly
Contributor

Paypal Credit Returns old address when attempting to purchase from vendors online

I've tried to use Paypal Credit on two different Window Blinds sites.  Paypal Credit returns an old shipping address that is attached to the order.  My address is correct on the Paypal Credit Website and I've talked to the Paypal lender.  They only show my correct address.  

2 REPLIES 2
PayPal_AshleyM
Moderator

Re: Paypal Credit Returns old address when attempting to purchase from vendors online

Hi @leteconnelly,

 

Oh no! This can sometimes be an issue related to what we call gift addresses, which are saved addresses that you used on other websites during checkout but didn't save to your PayPal account directly. In these situations, the only way to remove them is for you to contact us by phone, Facebook, or Twitter so that we can ensure the address isn't referenced on your account in the future. Hopefully the issue is resolved soon! 🙂

 

- Ashley M


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Michaelalina
New Community Member

Re: Paypal Credit Returns old address when attempting to purchase from vendors online

Hi