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Payment not going through

claymore1
New Community Member

Payment not going through

I have recently tried to buy something from Walmart using my papa credit. Every time I try so it tells me there was an error. I also have a current balance on my wallet, and every time I try to pay up some of it it gives me an error. In the beginning, it just told me to try again and again. Recently it is telling me that I should add a credit card or link a bank account. I already have those two options and when I add my credit card it loads and then asks the same questions again and again. I try talking to a representative and  I did not get an answer to this problem. At this point, I am desperate because I do not know how to fix this problem