Payment - Due Date

Roque04
New Community Member
How and where can I go in my profile or in my app to change my payment due date to the first of the month?
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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @Roque04,

 

Thank you for your post! It is not possible to change the terms of a billing agreement after it's been initiated. A new billing agreement would have to be created with the merchant. I'm sorry for the inconvenience.

 

Olivia

 

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PayPal_Olivia
Moderator
Moderator

Hi @Roque04,

 

It just hit me that this could also be a question about your PayPal Credit account. Apologies for missing that! If that is the nature of this question, you can contact PayPal Credit customer service to request that the due date be changed, as long as your account is current. Once requested, it can take 1-2 billing cycles for the change to become effective.

 

To get the number to call for PayPal Credit customer service, please click Contact at the bottom of the PayPal website, and then click Call us. Logging in will also get you a verification code to speed up your call.

 

I hope this helps!

 

Olivia

 

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