PayPal monthly payment refused

Filippodid
New Community Member

Hello, I tried twice to purchase the new Note 10 plus from Samsung online, selecting monthly payment as payment method, but at the end I was not able to complete it because it has been declined and this message appeared: "Sorry, we can’t offer you PayPal Credit right nowc Does anybody know why I cannot complete the transaction using the monthly payment method? Thank you in advance

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hey Filippodid. 

 

Welcome to the Community!


I'm sorry to hear about the trouble you've had recently with your account. It sounds like our internal security system was preventing PayPal Credit from being used on your recent purchase. Payments can often be blocked or declined if we detect any unusual or suspicious activity. We decline some payments to help protect you from any possible fraudulent activity. If you've verified that there are no suspicious charges in your account, please try the payment again at a later time.

 

I hope this helps. 
David.

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