We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
For small businesses who would like to apply for the Paycheck Protection Program, visit our application page. Our agents cannot take applications over the phone or provide you with the status of your loan. Join the discussion in the Community here.
For a few weeks ive been trying to use PayPal Credit for purchases, every time i try to use it I get told "We're sorry but we cant complete your purchase at this time". After a few days of no luck I rung up PayPal Credit and they said that the system thought my account was compromised so its blocking the payment and that if i just wait a few days without trying again it will resolve itself. A week later I try that same payment method but get given the same message with the same response when I ring up PayPal, I give it another week and its still the same thing all over again. I have no idea what to do at this point, its fine for anything less than £50 on PayPal Credit but anything more than that and it just falls over and thinks my account is "compromised".