PayPal Credit Payment Holiday PROBLEMS

prettyvacant
Contributor
Contributor

Hi, can anyone give some info on the best way to request the offered 3 month payment holiday for PayPal Credit? I sent a message 4 days ago through the Message Centre and have had ZERO response from an actual person on this. My minimum payment is due tomorrow 15th.

 

Thanks, Chris

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6 REPLIES 6

prettyvacant
Contributor
Contributor

This is sorted now.

 

Had to call them from a LANDLINE, won't accept calls from mobiles. Payment holiday is in place.

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Jambles1
Contributor
Contributor

What number did you call?

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prettyvacant
Contributor
Contributor

Call <removed> and as I said you need to call from a landline not from your mobile.

 

If you have problems getting through to speak to someone with all the automated options, say "Operator" and it should transfer you to an actual person.

 

They sorted out a 3 month holiday on payments there and then.

 

 

 

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Jambles1
Contributor
Contributor

Thanks you!

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prettyvacant
Contributor
Contributor

No worries mate

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Plmann
New Community Member

What a nonsense.  They are able to take calls but unable to respond to messages?  Message is what they suggest as the best way of contacting them.  

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