Money seems to of vanished with no log of purchase or anything

MickyF
Contributor
Contributor

I recently used paypal credit to buy a laptop from Dell.Uk and with 1 hour realised it was the wrong 1 so I cancelled the purchase and it was then confirmed by dell.uk via email.. it was then pending in the activity drop box for 2 days but now it has completely gone with no recollection and no refund in the credit balance .what is going on 

Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @MickyF,

 

I'm sorry to hear that the refund has not yet reflected. If a seller refunds a purchase, the refund may take up to 30 days to be credited to PayPal Credit or a any other credit card used. I'm sorry for the inconvenience.

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.